SUGAR HIGHGet the drop

Sugar High

Terms of use

Sugar High Website Terms of Use

Effective Date: [Effective Date]

These Terms of Use (“Terms”) apply to your access to and use of the Sugar High website and related online services (the “Site”). Sugar High is a bakery and dessert shop operated by Chris and Andria Gardner in the Dallas and Atlanta, Georgia area. In these Terms, “Sugar High,” “we,” “us,” and “our” mean Sugar High and its operators.

By accessing or using the Site, signing up for text messages, or placing an order through the Site, you agree to these Terms. If you do not agree, do not use the Site or its services.

1. What the Site Offers

The Site may announce Sugar High’s weekend dessert or cake drops, provide information about products and pickup locations, allow you to sign up for text messages, and accept prepaid orders for pickup.

Orders are for pickup only. Sugar High does not offer delivery or shipping through the Site. The available products, quantities, ordering periods, pickup locations, and pickup windows may vary by drop.

2. Text Messages

If you provide your mobile number and separately consent to receive marketing texts, Sugar High may send you messages about weekly drops, products, ordering opportunities, and related shop updates.

  • Message frequency varies.
  • Message and data rates may apply.
  • Consent to receive marketing texts is not a condition of making a purchase.
  • Reply STOP to opt out. You may receive a final confirmation message.
  • Reply HELP for help, or contact us at [Sugar High Contact Email].
  • Your wireless carrier may charge you for messages. Carriers are not liable for delayed or undelivered messages.
  • Message delivery depends on your carrier and network availability; we cannot guarantee that every message will be delivered on time.

You are responsible for providing a valid mobile number and updating it if it changes. We may suspend or end text messaging at any time, subject to applicable law.

3. Orders, Payment, and Pickup

Products and quantities are limited and may sell out. Unless we state otherwise for a specific drop, orders are accepted on a first-come, first-served basis. An order is not confirmed until we accept it and receive any required payment.

Orders must be picked up at [Pickup Location] during the pickup window announced for that order. You are responsible for arriving on time and collecting your order. If you do not pick up your order during the stated window, the order may be treated under the applicable drop’s stated policy.

Cancellations and refunds: The cancellation and refund rules for each drop will be provided at checkout or in the drop announcement: [Refund/Cancellation Policy]. Please review those rules before paying. Nothing in these Terms limits any rights you may have under applicable law.

We may cancel or modify an order if a product becomes unavailable, an order cannot be fulfilled, or an error affects the listing or checkout. If we cancel a prepaid order, we will provide any refund required by the applicable policy or law.

4. Ingredients, Allergens, and Food Safety

Our products are prepared in a kitchen that handles ingredients and allergens including nuts, dairy, eggs, and gluten. We cannot guarantee that any product is free from a particular allergen or that cross-contact will not occur.

If you have a food allergy, dietary restriction, or other concern, contact us at [Sugar High Contact Email] before ordering. Please do not assume a product is safe for you unless we have confirmed the relevant information. Product descriptions and ingredient information may change, so contact us if you need current details.

5. Intellectual Property

The Sugar High name, logo, photographs, product descriptions, and other materials on the Site are owned by Sugar High or used with permission and are protected by applicable intellectual property laws.

You may view and use Site materials for personal, noncommercial purposes. You may not copy, modify, distribute, publish, or commercially use Site materials without our prior written permission, except as permitted by law.

6. Acceptable Use

You agree not to:

  • Use the Site in violation of any law or regulation.
  • Interfere with the Site’s operation, security, or availability.
  • Attempt to access accounts, systems, or information without authorization.
  • Submit false, misleading, or harmful information.
  • Use automated tools to access or place orders through the Site without our permission.

We may restrict or suspend access to the Site if we reasonably believe you have violated these Terms or are misusing the Site.

7. Site Information and Availability

We try to keep Site information accurate and current, but product descriptions, prices, availability, drop details, and pickup information may change. We may correct errors or update information without notice. Site content is provided for general information and does not guarantee that a particular product or quantity will be available.

The Site may be unavailable from time to time. We do not guarantee uninterrupted or error-free access.

8. Limitation of Liability

To the extent permitted by law, Sugar High is not liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or inability to use it.

To the extent permitted by law, Sugar High’s total liability for claims arising from the Site or an order will not exceed the amount you paid for the relevant order. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or any rights that cannot be waived under applicable law.

9. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on the Site and revise the Effective Date above. Your continued use of the Site after updated Terms are posted means you accept the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law rules. Any dispute concerning these Terms or the Site will be handled in a court with jurisdiction under applicable law.

11. Contact Us

For questions about these Terms, orders, products, or text messages, contact:

Sugar High

Email: [Sugar High Contact Email]

Pickup location: [Pickup Location]